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Terms & Conditions

September 11, 2021 2023-05-04 12:14

Genti Terms and Conditions of Use

Last updated: January 17, 2022

1. Introduction

Please endeavour to read these Terms and Conditions of Use (Terms & Conditions) before using Genti, as they affect your legal rights and govern your use of Genti’s services for streaming and/or downloading audio works, including all of our websites, software applications and any other services (collectively the “Genti Service”) that link to these Terms & Conditions of Use, and any works (audiobooks, podcasts, audio shows, or any other materials) made available through the Genti Service (the “Content”)

Genti (“Genti”, “we”, “us”, “our”) is a subscription service provider that provides our members (“you” “yourself” “Users”) with access to content including but not limited to access to audio media (audio books, podcasts, audio shows, etc.) (“Content”) delivered over the Internet, to Internet enabled devices.

These Terms apply in full force and effect to your use of the Genti Service and by using the Genti Service, you expressly accept all terms and conditions contained herein in full and without limitation or qualification, including our Privacy Policy. You must not use the Genti Service if you have any objection to any of these Terms.


2. Age and eligibility requirements

You must be at least 18 years of age or have attained the age of majority in your province, territory or country, to use the Genti Service. Individuals under the age of 18, or applicable age of majority but above the age of 13, may utilize the service only with the involvement of a parent/legal guardian or under such person’s account and subject to these Terms.

You confirm that any information that you provide to Genti at the point of registration is true, complete, up-to-date and accurate, and you agree to keep your registration details true, complete, up-to-date and accurate for the duration of your use of the Genti Service. You also confirm that you shall maintain the security of your identification and password, and are fully responsible for any actions associated with your Genti account. You agree that Genti will not, in any instance, be held liable for any loss or damage that may arise in this regard.

You agree that you can only activate the Genti Service on up to 3 (Three) compatible devices registered with the Genti Service. The Genti Service is only accessible from one registered compatible portable device at a time. Genti has the technological ability to verify the presence of multiple simultaneous connections on the same account and therefore detect an attempt to connect from multiple devices simultaneously. You agree that any attempt to breach this term may, subject to Genti’s discretion, lead to a temporary or permanent suspension of your access to the Genti Service, irrespective of an existing paid subscription and without refund.

You agree that you shall not use the Genti Service in any fraudulent or illegal way, or in any way that is expressly prohibited by the Terms and Conditions of Use outlined herein. Genti reserves the right to suspend or remove your account or prohibit your use of the Genti Service, without liability or consequence, if we detect activities that we believe are contrary to the Terms and Conditions outlined herein.

3. Modifications to the Agreement

Genti reserves the right to, from time to time, modify, change, or revise the Terms without prior notice. We will display the modifications on this site or through an email notification to you.  Such modifications shall take effect immediately upon being published. By continuing to use the Genti Service after modifications to the agreement are made, you acknowledge your understanding and acceptance of the revised Terms, and you agree to be bound by the Terms.

4. Accessing the Genti Service

You must create an account with Genti on the Genti application, the Genti website, or any licensed third-party to access the Genti Service on any device. Below is information on how to enjoy the Genti Service.

5. Trials

You may be entitled to a Trial period of free access to Genti’s Premium subscription once you register for the Genti Application. You may only use this trial once in your lifetime. Any attempt to utilize the trial more than once through any means is a violation of the Terms and Genti reserves the right to suspend or terminate your access to the Genti Service.

6. Content rights and intellectual property

You agree that the Genti Service and all elements of it including the logo, domain names, titles, structure, app and other associated elements such as the photos, images, texts, biography of authors, and/or any legal beneficiary on the content, including the visuals on the packaging are the exclusive property of Genti and/or her licensors (including but not limited to the authors, agents, publishers, etc.)

The above elements are protected by relevant Intellectual property laws therefore you can only use these services and/or elements for the purpose of using the Genti Service and in compliance with the Terms and Conditions

You agree not to take part in the production, duplication, reproductions and/or imitation of any total or partial representation of any of the above elements or of the Genti Service by any means whatsoever, without the express consent of Genti. You agree that such an action is completely forbidden and would be considered an infringement of the law.

You agree that any artificial use of a Genti account (such use for instance aiming at artificially or abnormally increase the plays of certain specific titles), via automated processes such as robots and scripts or via any other means, is strictly prohibited.

Please take note that the Genti Service content made available within the Service are protected by national and international copyright and affiliated rights. Therefore, you agree that you may only consume content on the Genti Service within a private or personal setting. You also agree that any use for a non-personal purpose will expose you to civil and/or criminal proceedings. You further agree that any other use of the Genti Service content is strictly prohibited and more particularly any download or attempt to download (outside the Genti application), any transfer or attempt to transfer permanently or temporarily on the hard drive of a computer or any other device, any burn or attempt to burn a CD or any other download support are expressly forbidden. You also agree that any resale, exchange or renting of these files is strictly prohibited.

As a subscriber you agree that you recognize that the Genti Service content made available to you are protected by technical protection/security measures set up by Genti to prevent or limit, depending on the technology offered, the unauthorized use of the Service content

You agree not to bypass, by any means, any and/or all technical protection measures, for any purpose, including downloading files and enabling their storing within the storage unit of your reception terminal whatever it is (computer, mobile phone, and other portable audio device, etc.).

7. Permissions you grant us

You accept these Terms and give us the following permissions:

  1. Permission to Share Your Profile Information with Third Parties
    While our Platform is a freely accessible and usable platform, we need to generate revenue so that we can keep offering you our Services for free. Pursuant to this, we may share your date of birth, gender, and any data that we may collect relating to your usage habits and patterns on our Platform to show you any sponsored content or advertisements. We will not, however, be liable to pay you any revenue share if you purchase any products advertised to you. We do not endorse any products or vouch for the authenticity of the products. Merely advertising of products by the users on our Platform does not amount to an endorsement by us.
  2. Automatic Downloads and Updates
    We are constantly updating our Platform and Services offered. To use our Platform, you may need to download the Genti mobile application to your mobile device and update it from time to time.
  3. Permission to Use Cookies

We may use cookies, pixel tags, web beacons, mobile device IDs, flash cookies and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

  1. Data Retention

We shall have the right to retain certain information regarding your usage of the Platform including but not limited to your listening habits (favourite genres, titles, etc.), your geo-location data, etc. Please view the Genti Privacy Policy for further information relating to the collection, storage and use of your information by us

8. Our Agreement and what happens if we disagree

  1. Who Has Rights Under These Terms

The rights and obligations under these terms are granted only to you and shall not be assigned to any third party without our consent. However, we are permitted to assign our rights and obligations under these Terms to others. This can happen when, for example, we enter into a merger with another company and create a new company.

  1. How We Will Handle Disputes

In all cases, you agree that disputes will be subject to the laws of the Federal Republic of Nigeria and the courts of Nigeria shall have exclusive jurisdiction over all such disputes.

  1. Grievances

Please address any grievances or complaints you have with the Genti service via email to [email protected]


You agree to indemnify, defend and hold harmless: us, and our subsidiaries, affiliates and agents
and their respective officers, directors, employees, successors and assigns from and against any
claim, proceeding, loss, damage, liability, cost, demand or expense (including but not limited to
attorney’s fees) of any kind arising out of: (i) your access to or use of the Platform and Services; (ii)
any breach by you of your obligations under this Agreement; (iii) your violation of the rights of any
third party, including any infringement of intellectual property, or of any privacy or consumer
protection right; (iv) any violation of law or contractual obligation and any claims, demands, notices
pursuant to such violation; (v) your negligence or willful misconduct. This obligation will survive
termination of our Terms.


We always appreciate feedback or other suggestions. We may use the same without any
restrictions or obligation to compensate you for them and are under no obligation to keep them


1. If any aspect of these Terms is unenforceable, the rest will remain in effect.
2. If we fail to enforce any aspect of these Terms, including reporting any illegal or impermissible
actions to appropriate law enforcement authorities or blocking or suspending your profile,
such failure to enforce our rights will not be a waiver by us.
3. We reserve all rights not expressly granted to you.